Lifeskills – Learning for Living (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.lifeskills-bristol.org.uk (the “Site”). By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect both personal and non-personal information from you:
- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and any other personal details you provide directly to us (e.g., when you sign up for an account or contact us).
- Non-Personal Information: Information that does not identify you directly, such as browser type, IP address, device type, and browsing activity on our Site.
2. How We Collect Information
We collect information through various means, including:
- Directly from You: When you register on our Site, fill out forms, or otherwise provide information to us.
- Automatically: Using cookies and similar tracking technologies to gather data on how you interact with our Site.
- From Third Parties: We may receive information from third-party services you connect with or interact with on our Site, such as social media platforms.
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing and Improving Our Services: To operate, maintain, and improve the Site and our services.
- Personalising Your Experience: To customize your interactions with our Site and deliver content and features relevant to you.
- Communication: To respond to your inquiries, send you important updates, and provide information on our services, if you have opted in.
- Analytics and Performance Monitoring: To understand how users engage with our Site and make data-driven improvements.
4. Sharing and Disclosure of Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- With Service Providers: We may share information with third-party vendors and service providers who perform functions on our behalf, such as website hosting, data analysis, and customer service.
- For Legal Compliance: We may disclose information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent illegal activities.
- In Business Transactions: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Choices and Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information, subject to certain legal restrictions.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails we send.
To exercise these rights, please contact us at the information provided below.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and collect data on user interactions. For more information, please refer to our Cookie Policy.
8. Links to Third-Party Websites
Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post any updates on this page, and the revised policy will indicate the date it was last updated.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
admin@lifeskills-bristol.org.uk